Definitions
For the purposes of this Shipping Policy:
“Company” (referred to as either “the Company”, “We”, “Us”, or “Our”) refers to SNAPPY PLAY SDN. BHD.
Registration No.: 202501024010 (1625423-V)
“Goods” refers to sports goods, sports equipment, accessories, and related products offered for sale on our website.
“Orders” means a request made by You to purchase Goods from Us.
“Service” refers to the SNAPPY PLAY SDN. BHD. website and related services through which our Goods are offered.
“You” means the individual accessing the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.
Shipping Coverage
We currently ship within Malaysia only. Orders placed from outside Malaysia will not be processed.
We deliver to all regions within Malaysia, including:
Peninsular Malaysia
Sabah
Sarawak
Our goal is to provide reliable and consistent delivery services nationwide.
Shipping Fees
We are pleased to offer free shipping on all orders within Malaysia.
There are:
No minimum purchase requirements
No handling fees
No hidden charges
Processing & Delivery Time
All Orders are processed and shipped within 5–7 business days from the date of order confirmation.
Once your Order has been shipped, you will receive an email notification containing tracking details (where applicable) so you can monitor the delivery status.
Please note that delivery times may be affected by factors beyond our control, including but not limited to:
Public holidays
Courier service disruptions
Weather conditions
Other unforeseen circumstances
Delivery Methods
Deliveries are handled by trusted courier and logistics partners selected at our discretion.
We deliver to:
Residential addresses
Commercial addresses
Industrial addresses
Please ensure that all shipping information provided at checkout is accurate and complete.
The Company shall not be responsible for delivery delays, losses, or failed deliveries caused by incorrect or incomplete address details.
Delivery Issues & Reattempts
If a delivery attempt is unsuccessful due to recipient unavailability, restricted access, or other issues, our courier partners may:
Make a delivery reattempt, or
Contact you directly to arrange an alternative delivery time or method
Unclaimed or repeatedly failed deliveries may be returned to us.
Changes to This Shipping Policy
We reserve the right to amend or update this Shipping Policy at any time without prior notice.
Any changes will be published on this page and will take effect immediately upon posting.
Contact Us
If you have any questions or concerns regarding shipping, please contact us:
Company: SNAPPY PLAY SDN. BHD.
Registration No.: 202501024010 (1625423-V)
Email: snappy_play@outlook.com
Address:
No.1708A, Jalan Besar, Kampung Baharu,
14100 Simpang Ampat, Pulau Pinang, Malaysia
